Chapter 44 — At the Retailer's (An
article of Louis Even, published in the February 15, 1944 issue of the
Vers Demain Journal.) The
products are for whom? Bread,
food, are produced to be eaten by those who are hungry. Articles of
clothing, shoes, are produced to be worn by those who are in need of
them. Wood is provided to build houses for those who do not have them,
to heat one's house in winter, to cook all the year round. Cars, trains,
airplanes are made to transport people and things. This
can also be expressed knowledgeably by saying that production exists for
consumption. Those
who make products are the producers. Those who use them are the
consumers. Not
all people are producers. Little children, the sick, the elderly,
generally do not work in production. Besides, the more agriculture and
industry utilize machines or sophisticated instruments, the fewer the
hands that are needed to produce. But
everybody is a consumer. All living human beings, from the cradle to the
grave, are consumers. And, as we have just said, it is for the consumers
that all production is made. The products must go to the consumers, or
else they have no reason to exist. Where
do products meet consumers? Generally,
it is at the retailer's that the product goes from the producer to the
consumer. The
store is like a reservoir from which the good products from everywhere
pour out. And the men and women who want various products do not need to
go through the whole region, to the farmer, the clothing manufacturer,
the furniture manufacturer, the woodcutter. They simply go to the store
— the specialized store or the general store — and they choose what
they want. Everything is grouped together at the retailer's. As
long as the products are on the retailer's shelves, they are still part
of production. It is when a product leaves the retailer's shelf to go to
the buyer, that it becomes part of consumption. Therefore
it is at the retailer's that one can clearly see if production reaches
its end, if the products reach the consumers. Production
and distribution Production
must meet two essential conditions to reach its end: 1.
It must be made. 2.
It must be distributed. If
the products are not made, it is production which is basically at fault.
If the products are made, but do not reach the homes, it is the
distribution which is at fault. There
again, it is at the retailer's that one can account for both operations:
one can see if the products come in, and one can see if the products go
out. If
the products are put on the shelves at the retailer's request, the first
operation is certainly good: the products are made, since they come just
as fast as the retailer orders them. Then,
if the products leave the shelves as they are needed, if they leave the
store and go into the homes just as fast as they are needed in the
homes, the second operation, distribution, is good. And
the more these two operations run briskly, easily, without a hitch, the
more perfected the economic system is. But to consider the matter
properly, one must look into the retail stores. The retailer's counter In
the retail stores, between the shelves and the consumer, is the
retailer's counter. This is a piece of furniture which could relate many
stories. The
retailer's counter is at the frontier of production, and at the frontier
of consumption. Behind the counter, is the production. In front of the
counter, is the consumption. And no matter how low the retailer's
counter may be, how weak its keeper may be, it is a frontier protected
by law. If the consumers try to step over this frontier, they will soon
find out! But
it is not the consumers who must cross over the frontier; it is the
products. And the products cross over when the consumers present a
passport. This passport, everybody knows, is money. If
products are on one side and the money on the other, if the retailer's
shelves are well-stocked and if the clients' pockets are well-filled,
the over-the-counter activity becomes brisk, to both the retailer's and
the buyer's great joy. But
if products are inadequate, if the shelves are empty, or if the money is
lacking, if the pockets are empty, the counter is as lifeless as the
moon. A criminal disorder Empty
shelves can only be seen in wartime, because the men who were working to
supply products for the shelves are too busy supplying dead bodies for
the cemeteries. In
peacetime, the shelves are refilled as soon as one takes something from
them; the production is rolling in from all sides; the producers are
quarrelling over the privilege of refilling the shelves. Unfortunately,
wallets are not refilled at the same rate as are the shelves. It is in
wartime, in front of less loaded shelves, that money comes more
liberally to the counter. And in peacetime, with shelves loaded almost
to the point of collapsing, wallets are almost empty. In
peacetime, one witnesses these strange sights at the retailer's: Behind
the counter, order; in front of the counter, disorder. Behind
the counter, products which are replaced at the retailer's request. In
front of the counter, consumers in need of products made for them, but
that they can not have. Behind the counter, prices attached to the
products, prices which are set exactly in relation to the worth of the
products. Prices resulting from an accounting in keeping with facts,
from the cost of raw materials to the retailer's legitimate profits. In
front of the counter, there is money to buy, but not consistent with the
value of the products. In front of the counter, there is no accounting
to keep the purchasing power at the level of the prices of the products.
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